Who we are

Welcome to the Stakeholder Relations Division, responsible for of our organization's reputation and relationship management efforts. Comprising three dynamic departments - Customer Services, Public Relations, and Brand and Event Management - our division is dedicated to building, managing, and maintaining a positive image for Pension Office.

What You Can Do as a Team Member:

Joining our team at the Stakeholder Relations Division offers exciting opportunities to engage with our diverse stakeholders and enhance our organization's reputation. Here's how you can contribute:

Client Relations Department:

Exceptional Service Delivery: Lead efforts to deliver exceptional customer service experiences to our stakeholders, including pension scheme members, beneficiaries, and other clients. Your dedication to customer satisfaction will strengthen our relationships and foster trust.

Issue Resolution: Address inquiries, concerns, and feedback from stakeholders promptly and effectively, demonstrating empathy and professionalism. Your ability to resolve issues efficiently will enhance stakeholder satisfaction and loyalty.

Public Relations Department:

Image Management: Manage and maintain a positive public image for Pension Office through strategic public relations initiatives. Your expertise in PR and communication will help shape perceptions and build trust among our stakeholders.

Media Relations: Cultivate relationships with media outlets and stakeholders to effectively communicate our organization's initiatives, achievements, and key messages. Your ability to craft compelling narratives will enhance our visibility and credibility.

Events and Brand Management Department:

Event Coordination: Plan and execute engaging events and initiatives to showcase our organization's values, services, and achievements. Your attention to detail and organizational skills will ensure the success of our events and enhance stakeholder engagement.

Brand Development: Develop and implement strategies to strengthen our brand identity and enhance brand awareness.

At the Stakeholder Relations Division, you'll have the opportunity to play a vital role in shaping our organization's reputation and relationships with stakeholders. Join us in our mission to build trust, foster engagement, and promote the Pension Office as a trusted partner in financial security and well-being.